Privacy policy

Privacy Policy

At TRYIX Digital, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how TRYIX Digital collects, uses, stores, and shares information when you visit our website, purchase our digital products, use our services, or contact us.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with TRYIX Digital, we may collect information such as:

  • Your name and contact information, including email address.
  • Billing and transaction information associated with your purchases.
  • Information relating to products or resources you purchase from us.
  • Information you provide when contacting customer support.
  • Technical information about your device, browser, IP address, and interactions with our website.
  • Website usage and analytics information collected through cookies and similar technologies.

We do not need to collect more personal information than is reasonably necessary to operate our website, process purchases, provide digital products, communicate with customers, and improve our services.

2. How We Use Your Information

We may use personal information for purposes including:

  • Processing and fulfilling purchases.
  • Providing access to purchased digital products and resources.
  • Sending download instructions, access links, Google Drive links, or other delivery information where applicable.
  • Providing customer support and responding to enquiries.
  • Sending transactional communications relating to purchases, orders, or account activity.
  • Sending promotional or marketing communications where permitted and where you have provided the appropriate consent or where otherwise permitted by applicable law.
  • Understanding how visitors use our website and improving its functionality and content.
  • Measuring advertising and marketing performance.
  • Detecting, preventing, and addressing fraud, abuse, security issues, or other unauthorized activity.
  • Complying with applicable legal and regulatory requirements.

3. Digital Product Delivery

TRYIX Digital primarily provides digital products and resources. Depending on the product and purchase process, digital products may be delivered through download access, email, Google Drive links, or other electronic access methods.

We may use the information associated with your purchase to provide the digital product you purchased and to communicate necessary access or delivery instructions.

4. Payment Information

Payments are processed through third-party payment and checkout providers. We use Shopify and payment services available through our Shopify store to process transactions securely.

Payment providers may collect and process payment information directly in accordance with their own privacy policies and terms. TRYIX Digital generally does not receive or store complete payment card details when those details are processed directly by the applicable payment provider.

The payment providers available on our store may change over time. Where additional payment providers are enabled, the applicable provider may process information in accordance with its own privacy policy.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, understand website usage, measure performance, and support advertising and marketing activities.

Some cookies are necessary for the website and checkout to function. Other technologies may be used for analytics or advertising purposes, depending on the services and settings active on our store.

You may be able to control or manage certain cookie preferences through your browser or available privacy controls. Disabling certain cookies may affect the functionality of parts of the website.

6. Analytics

We use analytics services, including Google Analytics, to understand how visitors interact with our website and to help us improve our website, products, and customer experience.

These services may collect information such as device information, browser information, pages visited, approximate location information, and interactions with the website, depending on the configuration of the services.

7. Advertising and Meta Pixel

TRYIX Digital uses Meta advertising technologies, including the Meta Pixel, to help measure advertising performance, understand website activity, and deliver or improve advertising where applicable.

Depending on your interactions with our website and the configuration of our advertising tools, information about website activity may be shared with Meta or other advertising partners in accordance with their respective policies and applicable privacy requirements.

8. Marketing Communications

With your permission where required, TRYIX Digital may send promotional emails, product updates, offers, or other marketing communications.

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the relevant communication or by contacting us.

Even if you opt out of marketing communications, we may still send necessary transactional or service-related communications, such as purchase confirmations, delivery information, or customer support responses.

9. How We Share Information

We may share personal information with third parties when reasonably necessary to operate our business and provide our services. These may include:

  • Shopify and service providers supporting our online store.
  • Payment and checkout providers used to process transactions.
  • Digital delivery, storage, or file-hosting services used to provide purchased resources.
  • Analytics providers such as Google Analytics.
  • Advertising and marketing platforms such as Meta.
  • Email and communication service providers.
  • Professional advisers, service providers, or authorities where reasonably necessary to comply with legal obligations or protect our rights.

We do not sell your personal information as a standalone product or service.

10. Third-Party Services and Links

Our website may contain links to third-party websites, platforms, or services. Third-party services operate independently from TRYIX Digital and may have their own privacy policies and terms.

We are not responsible for the privacy practices, security, or content of third-party websites or services. We recommend reviewing their applicable privacy policies before providing personal information.

11. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or stored by us.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our services, maintaining transaction records, resolving disputes, preventing fraud, complying with legal obligations, and enforcing our agreements.

The specific retention period may vary depending on the type of information and the reason it was collected.

13. Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information. These may include rights to request access to, correction of, deletion of, or information about the processing of your personal information.

You may also have rights relating to marketing communications, cookies, or certain forms of data processing.

To make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.

14. Children's Privacy

Our website and products are not directed toward children who are under the minimum age required by applicable law to provide personal information without appropriate parental consent.

We do not knowingly request or collect personal information from children in circumstances where such collection is prohibited by applicable law.

15. International Visitors

TRYIX Digital may use service providers located in different countries. As a result, personal information may be processed or stored in countries other than the country where you live.

Where required by applicable law, appropriate safeguards will be used for applicable international transfers of personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or applicable legal requirements.

When changes are made, the updated version will be posted on this page with a revised “Last updated” date.

17. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

TRYIX Digital
Email: support@tryixdigital.com