Refund policy

Refund & Cancellation Policy

Last updated: August 20, 2026

At TRYIX Digital, we sell digital products that are delivered electronically. Because digital products can be accessed, downloaded, and retained immediately after delivery, returns are generally not possible in the same way as physical products.

Please review the product description and available information carefully before completing your purchase.

1. Digital Products

All TRYIX Digital products are digital products unless otherwise stated.

Digital products may be delivered through download links, email, or other electronic delivery methods specified for the product.

Because digital products are delivered electronically and cannot be physically returned, purchases are generally non-returnable once digital access or delivery has been provided.

2. Refunds

Unless otherwise required by applicable law, we generally do not provide refunds for digital products after the product has been delivered, accessed, or made available for download.

This includes situations where:

• You changed your mind after purchasing.

• You purchased the product by mistake.

• You no longer need the product.

• You did not review the product description before purchasing.

• You purchased the product and later decided that it was not suitable for your intended purpose.

• You downloaded or accessed the digital product and subsequently decided not to use it.

Nothing in this policy is intended to exclude or limit any consumer rights or remedies that cannot legally be excluded or limited under applicable law.

3. Technical Access Problems

If you have purchased a digital product but are unable to access or download it because of a genuine technical problem, please contact TRYIX Digital as soon as possible.

Please provide your order information and, where applicable, a description or screenshot of the issue.

We will review the issue and make reasonable efforts to restore access, provide an alternative delivery method, or otherwise resolve the technical problem.

A technical access issue does not automatically entitle a customer to a refund where the product can reasonably be delivered or access can be restored.

4. Product Not Received

If you completed a purchase but did not receive the expected digital delivery, please contact us.

Before requesting a refund, we may ask you to check your email inbox, spam or junk folder, and any download or account area associated with your purchase.

If we are unable to provide the purchased digital product or a reasonable alternative method of access, we will review the matter and determine an appropriate resolution in accordance with applicable law.

5. Duplicate or Incorrect Charges

If you believe that you were charged more than once for the same order, or that an incorrect charge was made, please contact us with your order details.

We will investigate the transaction and, where a duplicate or incorrect charge is confirmed, take appropriate corrective action.

6. Cancellations

Because digital products may be delivered immediately after purchase, cancellation requests may not be possible once digital delivery or access has been initiated.

If you wish to cancel an order, please contact us as soon as possible after placing the order and before digital delivery has been completed.

We will review cancellation requests on a case-by-case basis, subject to applicable law and the status of the order.

7. Third-Party Resources

Some digital products may contain links, resources, or materials hosted by third-party platforms.

TRYIX Digital does not control third-party platforms and cannot guarantee the permanent availability of every external link or third-party resource.

If a third-party resource included with a purchased product becomes temporarily unavailable or experiences a technical issue, please contact us so that we can review the situation and, where reasonably possible, provide assistance or an alternative.

Changes to the availability of a third-party resource do not automatically qualify a purchase for a refund.

8. How to Contact Us

For any issue relating to a purchase, digital delivery, download, or product access, please contact TRYIX Digital through the contact information provided on our website.

When contacting us, please include:

• Your name.

• The email address used for the purchase.

• Your order number, if available.

• The name of the digital product.

• A description of the issue.

• A screenshot or other relevant information where applicable.

Providing complete information helps us review and resolve the issue more efficiently.

9. Policy Changes

We may update this Refund & Cancellation Policy from time to time.

Any updated version will be posted on our website with a revised "Last updated" date.

10. Applicable Law

This policy is subject to applicable laws and regulations. Nothing in this policy is intended to remove, restrict, or waive any mandatory consumer rights or protections that apply to your purchase.

By purchasing a digital product from TRYIX Digital, you acknowledge that you have reviewed the applicable product information and understand the nature of digital delivery and the refund conditions described in this policy.